Elevating the Patient Experience

Lucile Packard Children’s Hospital

This lesson covers four easy steps for holding yourself personally accountable for consistently delivering nurturing care and extraordinary outcomes to patients and their families, so may they live healthier happy lives. The four steps to personal accountability come from New York Times and Wall Street Journal best seller, The Oz Principle.


eLearning

Software Skills: Articulate Storyline, Adobe Photoshop, Illustrator